Shipping and Returns
All orders placed from PierpontLeather.com include complimentary priority mail shipping to domestic addresses, and require signature confirmation unless you request otherwise in the 'notes' section of the cart when checking out. Customers are responsible for all shipping charges on returns or exchanges.
Pierpont Leather will ship worldwide, and has loyal customers in dozens of different countries. International shipping costs are additional, and calculated at the time of purchase. Customers are responsible for all duties, taxes, or any other fees incurred when shipment arrives. Customers are responsible for all shipping charges on returns or exchanges.
Most domestic orders, once shipped, will reach their destination in 2-3 business days via priority mail. All orders will be sent a confirmation email directly after ordering, and when your order ships, you will receive a notification immediately after it is assigned a tracking number. You will receive a final email the day your purchase is out for delivery.
International orders can take from 2 days to 3 weeks depending on the shipping method chosen at checkout. All orders will be sent a confirmation email directly after ordering, and when your order ships, you will receive a notification immediately after it is assigned a tracking number. You will receive a final email the day your purchase is out for delivery.
Returns & Exchanges:
We put a lot of effort into making sure that our products are designed and crafted to last a long, long time. For that reason, we stand by our products 100%.
Official Return Policy
Pierpont Leather allows for the return of any full-price item that was ordered on our website for 15 business days from the date you receive your order, provided that the item is unworn, unused, and in its original condition and packaging.
Pierpont Leather cannot accept returns of bespoke, made-to-order, exotic, or otherwise customized products. All returns must be authorized by Pierpont Leather, please contact [email protected] for a return form.
All returns are at the sole discretion of Pierpont Leather, and may be refused for many reasons:
Items that were not purchased directly from Pierpont Leather
Items with a missing official stamp or demarkation
On rare occasions, based on the nature of prior transactions
Items that have been soiled or contaminated
Items returned for personal reasons unrelated to product quality or satisfaction